Data Controller

The data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 is:

Altamira Sp. z o. o.
Budowlanych 6/51
95-040 Koluszki
PL

KRS: 0000598776
REGON: 363574725
NIP: PL7282805869

Email: info@e-altamira.uk
Phone: +48 605 999 036 +48 724 999 949

Collection and processing of personal data

We process personal data you provide when placing an order, registering or contacting us. Processing is based on your consent and for the fulfilment of contractual and legal obligations.

Your data is stored on servers that guarantee full security. Only authorised employees have access to the database.

We collect the following data:

• Name and address
• Email address and phone number
• Payment and order information
• Communication history for customer enquiries

Legal basis for processing

Your data is processed under the following legal bases in accordance with the UK GDPR:

• Article 6(1)(a): Consent (e.g. newsletter subscription)
• Article 6(1)(b): Performance of contract (e.g. order processing)
• Article 6(1)(c): Legal obligation (e.g. retention requirements)
• Article 6(1)(f): Legitimate interest (e.g. fraud prevention)

Data transfers

We do not transfer, sell or lend personal data to third parties, except:

• With your express consent
• For the performance of a contract (e.g. transport companies, payment service providers)
• At the request of legally authorised state authorities

As a company based in Poland (EU), data transfers to and from the UK are conducted in compliance with applicable data protection frameworks.

Retention period

We retain your data only for as long as necessary or as required by statutory retention periods. Upon expiry, your data will be deleted or anonymised.

Your rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access: You can request information about stored data.
• Right to rectification: You can request correction of inaccurate data.
• Right to erasure: You can request deletion of your data.
• Right to restriction: You can request restriction of processing.
• Right to data portability: You can receive your data in a standard format.
• Right to object: You can object to the processing of your data.
• Withdrawal of consent: You can withdraw your consent at any time.

To exercise your rights, contact us: info@e-altamira.uk

Right to complain

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe that the processing of your data infringes the UK GDPR.

Cookies

Our store uses cookies to adapt our offering to your individual needs and for statistical analysis.

• User sessions (basket, login)
• Recently viewed products
• Statistical analysis

You can disable cookies in your browser at any time. Please note that this may limit the use of some functions of our store.

Third-party links

Our website may contain links to external websites. We accept no responsibility for their content or data protection practices.

Newsletter

We send promotional material only to customers who have given express consent. Subscription is via double opt-in. You can unsubscribe at any time.